We currently charge a flat $6.00 per order for shipping/handling within the contiguous USA, except for packages that involve heavier (over 12 oz) boxes and/or tubes over 24″ in length. For those, (e.g. yard length rail tubes, 50 ft packs of track bases, etc.) we charge a flat $12.00. California residents must add 7.75% sales tax in all instances.
We now charge flat shipping to international customers of $12.00 for small uninsured air packets, and $30.00 for insured air parcels and all parcels/packets over a 24″ length or 12 oz weight. Rail tubes incur an extra $6.00 as they often have to be shipped as an entirely separate package. The customer is responsible for any duties, taxes and fees imposed by the country of destination. If concerned, please ask us for a shipping cost estimate before ordering.
Shipping damage and/or parts shortages
We are committed to providing all the products you order in proper, new condition. However, in order to process the replacement of any damaged or missing items, other than any indicated as "Back-ordered", we need to hear from you within 14 days of the package arrival. So please check the package contents within this time, as we cannot undertake to accept claims or supply replacement parts after that time.